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Shipping & Delivery Policy

New Select Graphix (NSG) provides customized printing services and delivers finished printed products across India. This Shipping & Delivery Policy explains our production timelines, dispatch process, and delivery responsibilities.

By placing an order with NSG, you agree to the terms mentioned below.

Delivery Coverage

  • We deliver printing orders across India.
  • Delivery availability may vary based on location, courier serviceability, and order size.

Production & Processing Time

Since all products are customized and printed on demand:

  • Production time depends on the type of product, quantity, and finishing requirements.
  • Estimated production timelines are shared at the time of order confirmation.
  • Any delay due to design changes or late approvals may affect delivery timelines.

Production begins only after final design approval from the customer.

Dispatch Timeline

  • Once printing is completed, orders are securely packed and dispatched.
  • Dispatch details (if applicable) are shared via phone or email.
  • Dispatch timelines may vary depending on order size and courier availability.

Shipping Partners

  • We use third-party courier and logistics partners for deliveries.
  • Shipping charges (if applicable) are communicated during order confirmation.
  • Courier partner selection is based on serviceability and reliability.

Estimated Delivery Time

  • Delivery time typically ranges from 2 to 7 working days after dispatch, depending on:
    • Delivery location
    • Courier partner
    • Local conditions

Delivery timelines are estimated, not guaranteed.

Delays & Unforeseen Circumstances

New Select Graphix is not responsible for delays caused by:

  • Courier partner issues
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Strikes or lockdowns
  • Remote or non-serviceable locations

Packaging & Handling

  • All products are packed carefully to prevent damage during transit.
  • NSG is not responsible for damage caused after delivery due to mishandling by the customer.

Damaged Packages During Transit

  • Do not accept the delivery if visibly damaged.
  • Inform us immediately with photos/videos within 48 hours.
  • After verification, NSG may assist in resolution at its discretion.

Transit damage does not guarantee a refund or return.

Incorrect Delivery Details

  • Customers are responsible for providing accurate delivery details.
  • NSG is not liable for delivery failure due to incorrect address or contact information.

Policy Acceptance

By placing an order with New Select Graphix (NSG), you:

  • Acknowledge that shipping timelines are estimates
  • Accept third-party courier dependency
  • Agree to this Shipping Policy

Contact Information

New Select Graphix (NSG)
Email: info@nsggraphics.com
Phone: +91 91499 24315